I’m a dedicated and detail-oriented Virtual Assistant with over two years of experience in the dental field and three years in customer service. I specialize in appointment scheduling, calendar and email management, insurance verification, claim creation and allocation, and patient communication. I’m also experienced in coordinating with pharmacies for prescription refills.
The tools I use include Open Dental, iAplus, Notion, Mango Voice, Slack, and Microsoft Office applications such as Outlook, Excel, and Spreadsheets. My background in the BPO industry has strengthened my communication, multitasking, and problem-solving skills, which I apply daily to provide reliable and efficient support.
I’m highly adaptable, organized, and committed to delivering quality work. I’m also open to learning new tools and systems to better support clients and their teams.
If you’re looking for a professional who can manage administrative and scheduling tasks with accuracy and care, I’d be happy to help.