E-commerce Support Specialist | Customer Experience Support
With over 3 years of experience in e-commerce customer support, I help businesses provide excellent customer experiences through live chat and email support, order management, shipment tracking, and issue resolution. I have worked with Shopify and Etsy stores selling personalized products such as portraits, canvases, posters, mugs, and pillows.
Key Skills
• Customer Support & Order Management
• Live Chat & Email Support
• Problem-Solving & Conflict Resolution
• Attention to Detail
• Time Management & Multitasking
Tools
• Shopify
• Etsy
• Trello
• Airtable
• Bubble
• Google Workspace
I am committed to delivering reliable support, clear communication, and positive customer experiences that help businesses grow.
