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Hi, I’m Danny.
I’m a results-driven professional with over 6 years of experience in sales, customer service, and digital advertising, now specializing in Amazon account support, sales operations, and lead generation.
Amazon & E-commerce Experience
I have hands-on experience supporting Amazon-related tasks, including:
Managing product listings and ensuring accurate data entry
Monitoring orders, customer messages, and account health
Assisting with basic PPC campaigns and performance tracking
Handling customer service inquiries to maintain positive seller ratings
Using CRM tools and spreadsheets to track sales, inventory, and customer interactions
Cold Calling & Sales Management
In my role as a Cold Caller and Sales Manager, I:
Managed CRM systems to track leads, follow-ups, and conversions
Supervised and coached a sales team to improve performance and hit KPIs
Built and optimized the sales funnel for consistent lead generation
Trained agents in cold calling, objection handling, and closing deals
Analyzed sales data to improve processes and increase revenue
BPO & Customer Support Background
I also have strong experience from Convergys and VXI, where I handled inbound/outbound calls, email support, and sales. This helped me develop excellent communication skills and the ability to handle high-volume tasks efficiently.
Advertising & Technical Skills
<8efe80624d780eba0c6493ec45140364>;Facebook & Instagram Ads (campaign setup and optimization)
Data entry and reporting
CRM management (lead tracking and pipeline management)
Strong attention to detail and multitasking
I’ve been recognized for my performance with awards such as Customer Service of the Year and Global Sales Representative.
I am reliable, detail-oriented, and highly adaptable. I can quickly learn new tools and systems and am committed to helping businesses grow.
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