I am ----------- -----------, a dedicated and proud professional with a solid foundation in corporate environments and an aspiring Executive Virtual Assistant. With extensive experience in Customer Service, Administrative Support, and currently serving as an Auditor for the Provincial Government of South Cotabato, I have honed exceptional problem-solving skills, keen attention to detail, and strong time management abilities. These roles have shaped me into a highly organized and dependable individual, and I am excited to bring this expertise into the freelancing world. I am confident that my skills will make a meaningful impact in supporting businesses and helping them achieve their goals with precision and efficiency.
To further prepare on my freelancing journey as a Executive Virtual Assistant, I completed the Master Virtual Assistant Training at Surge Freelancing Marketplace, where I gained proficiency in:
Admin Task-File Management- Email Management-Appointment and Event Setting- Proficient in using Google Workspace
Customer Service- Develop response templates for customer requests and inquiries, and can tailor them when necessary.- Prepared templates for handling customer disputes but can customize them when necessary.- Excellent communication skills- Proficient in using Re:Amaze & Helpscout<8efe80624d780eba0c6493ec45140364>Facebook Campaign, Graphic Design & Video Editing-Facebook Ads (Campaigns, Ad Sets, Split Testing, Post Boosting)-Content Creation using Canva & CapCut-Facebook Page Automation & Optimization (Post Scheduling, Autoreply)
Additional Skills-Lead Generation-Search Engine Optimization (SEO) on WordPress-Telemarketing, and Email Marketing- Basic Bookkeeping
During my training, I became proficient with the following tools:
-Google Docs, Sheets, Calendar & Drive (for administrative tasks)-Slack-Trello & Asana-Salesforce-Canva & CapCut-Flodesk-Wix-ChatGPT-QuickBooks-HelpScout & Re:Amaze-Microsoft Office Suite (Excel, Word, OneNote, etc.)
I look forward to utilizing my wide range of skills and experience to help businesses reach their goals smoothly and efficiently.
