Job Summary:
- Senior Project Manager, Global Project Management (Nov 2022-Present). TTEC
- Gamification Manager, Global Leadership Development (May 2021 - Nov 2022) TTEC
- Instructional Designer and Knowledge Base Manager (May 2015 - May 2021) TTEC
- Language and Cultural Immersion Trainer (Jun. 2011 - May 2015) TTEC
- Operations Supervisor (Apr - Nov 2009) Sitel
- Review Instructor (Mar 2008 - Nov 2009)
- Learning Specialist/Learning Designer (Jan 2007- Mar 2008) Sitel
- Customer Service Representative/Subject Matter Expert (Oct 2005 - Jan 2007) Sitel
Expertise:Leadership DevelopmentProject ManagementPeople ManagementInstructional/Digital DesignKnowledge ManagementLearning and DevelopmentGamificationADDIE AGILEGamificationContent Creation and CurationData and AnalyticsPresentation and FacilitationAdult Learning Environment
Tools:
MS OfficeMS ProjectsGoogle ----------- Articulate 360LighthouseJiveCentricalCanvaServiceNowZoo-----------etingsJira
