I’m a seasoned BPO Team Leader and Virtual Assistant with extensive experience in customer support, back-office operations, and process optimisation. With a strong track record in coaching teams, resolving escalations, and improving operational efficiency, I bring both leadership and hands-on expertise.
In my freelance work, I’ve handled email management, calendar coordination, customer support, data entry, and social media design—demonstrating flexibility, reliability, and a commitment to excellence. I thrive on continuous self-improvement, fostering team collaboration, and delivering results even under pressure.
I’m excited to leverage my leadership mindset and support skills in seasonal or project-based roles where I can drive performance, elevate team standards, and grow alongside the company.
