I am HIPAA certified with extensive experience as a Medical Virtual Assistant, Customer Service Specialist, Property Management, and Human Resources Coordinator. My background equips me to be a valuable asset to your company. I excel in identifying and prioritizing critical information shared by patients and customers, ensuring service and effective solutions. I am highly skilled in scheduling, patient coordination, insurance verification, prescription refills, handling both inbound and outbound calls, managing complaints and grievances, and resolving patient concerns. With a strong understanding of EMR and EHR systems, I streamline processes to make life easier for my clients.
