Customer Support and E-commerce Virtual Assistant with 5+ years of experience in handling email, chat, social media, and ticket-based support using Zendesk, CRM systems, Shopify, and Amazon Seller Central. Skilled in resolving customer issues, managing orders, processing refunds, and maintaining high SLA compliance with 95%+ customer satisfaction. Experienced in social media management, community engagement, and influencer coordination to support brand growth and customer engagement. Known for fast response times, accuracy, and strong multitasking in fast-paced remote environments.
Verified
