Hi! I’m Katrina — a reliable and detail-oriented professional with 10+ years of experience in customer service, sales development, lead generation, technical support, and administrative assistance. I help businesses stay organized, connect with the right clients, and deliver excellent customer experiences.
I’ve worked with startups, real estate investors, healthcare providers, and service-based businesses, supporting them through scheduling, email and CRM management, lead qualification, research, and customer communication. I’m known for being dependable, easy to work with, and quick to adapt to new systems and processes.
What I can help you with:
Lead generation, research, and qualification
Sales support & follow-ups (short-term and long-term)<8efe80624d780eba0c6493ec45140364>Email management and inbox organization
CRM management (Streak and similar tools)
Scheduling and calendar coordination
Cold calling and outreach
Customer service and technical support
I take pride in my strong communication skills, positive attitude, and ability to work independently while staying aligned with team goals. I don’t just complete tasks — I look for ways to improve workflows and support your business more effectively.
If you’re looking for someone who is organized, proactive, and committed to quality work, I’d love to be part of your team. Let’s talk about how I can support your business.
