Organized and dependable E-Commerce Virtual Assistant with foundational experience in Shopify and Amazon.
I am also an online seller here in the Philippines (Shopee, and Tiktok) which is a big help for me as a Virtual Assistant.
I can do tasks like
-Responding to customer inquiries via chat and email
- Handling inbound customer calls related to:
- Order status
- Shipping & delivery issues
- Product questions
- Returns, refunds, and replacements
- Communicating professionally and empathetically with customers
- Following Amazon and Shopify policies when resolving issues
- Escalating complex cases when necessary
- Keeping accurate notes and updates in internal systems
I am also willing and eager and easy to learn if you let me to be a part of your company.
Thank you!
