I’m a Registered Nurse and Healthcare Virtual Assistant with 10+ years of healthcare experience spanning clinical nursing, telehealth, utilization review, prior authorization, home health quality assurance, patient coordination, and healthcare administration.
I provide remote support to U.S. physicians, medical practices, telehealth providers, and home health organizations reduce administrative workload while keeping patient-related processes organized, accurate, and patient-centered.
My nursing experience gives me a clinical perspective that goes beyond typical administrative support. I understand the importance of accurate documentation, timely follow-up, appropriate communication, and protecting patient information.
Areas where I can support your practice:
🩺 Healthcare Virtual Assistant Support
EMR/EHR documentation and chart organization
Patient intake and record management
Appointment scheduling and calendar management
Patient follow-ups and care coordination
Referral coordination
Telehealth administrative support
Medical transcription and documentation
Administrative workflow support
📋 Prior Authorization & Utilization Review
Prior authorization processing and follow-up
Medical necessity review
Insurance eligibility and benefits verification
Review of clinical documentation and supporting information
Communication with providers, patients, and health plans
Tracking approvals, denials, and pending requests
Identifying documentation needed to support requests
🏠 Home Health Quality Assurance
Patient chart and documentation audits
OASIS and Plan of Care compliance review
Review of visit notes, therapy/skilled nursing documentation, medications, physicians order, SOC, recertification, and discharge
Identification of documentation deficiencies, errors, and omissions
Escalation of potential clinical and documentation risks
💻 Telehealth & Patient Coordination
Remote patient assessment experience
Patient triage and prioritization
Appointment and follow-up coordination
Provider communication
Patient education and appropriate escalation
I also bring previous experience as a Customer Service & Technical Support Supervisor, giving me a strong foundation in professional communication, problem-solving, team coordination, performance monitoring, and client support.
What you can expect fro-----------:
✔️ Clinically informed support
✔️ Strong attention to detail
✔️ Organized and dependable workflow management
✔️ Professional patient and provider communication
✔️ Experience with sensitive healthcare information
✔️ Independent and remote-work ready
✔️ Focus on accuracy, efficiency, and quality
My goal is to become a reliable extension of your healthcare team - not simply another administrative resource.
If you're a physician, clinic owner, practice manager, telehealth provider, or home health organization looking for reliable remote support with a clinical background, I'd be happy to connect and discuss how I can help streamline your workflow.
