Schedule, reschedule, and cancel patient appointments efficiently.
Manage provider calendars and avoid scheduling conflicts.
Handle inbound and outbound calls, emails, and messages related to appointments.
Verify patient information and update records in electronic medical systems.
Send appointment reminders and follow-ups to patients.
Coordinate referrals and specialist bookings when necessary.
Maintain confidentiality in compliance with healthcare regulations (e.g., HIPAA)
Assist with basic administrative tasks such as data entry and documentation
Verified
