Detail-oriented and highly adaptable Virtual Assistant with a strong background in customer service, executive support, and eCommerce operations. I have experience managing Etsy, Shopify, and Amazon stores, handling orders, resolving disputes, and providing top-tier customer support via email, chat, and phone.
What I Can Do for You:?Customer Support & Dispute Resolution – Managing inquiries, refunds, and chargebacks professionally.?Virtual Assistance & Admin Support – Email management, invoicing, scheduling, and data entry.?eCommerce Operations – Order fulfillment, supplier coordination, and product listing management.?Executive Support – Calendar management, document drafting, and appointment scheduling.
Tools & Platforms I Use:•Zendesk, Gorgias, ManyChat, RingCentral, -----------• Shopify, Etsy, Amazon FBA•Google Workspace, Microsoft Office
I am proactive, organized, and solution-driven—always looking for ways to streamline processes and provide excellent service. Let’s work together to improve efficiency and customer satisfaction!
