Corporate L&D Specialist & Trainer with 5+ years of hands-on experience specializing in virtual onboarding, process simplification, interactive facilitation, and trainee performance coaching.
I help growing companies transform complex SOPs, technical workflows, and operational systems into practical, high-yield training programs. Rather than relying on passive lectures, I use interactive "Tell-Show-Do" simulations that yield a consistent 80%–90% nesting pass rate, ensuring new hires are fully confident and client-ready on Day 1.
💡 CORE COMPETENCIES
Virtual Classroom Facilitation: Managing interactive online sessions via Zoom and Google Workspace with high trainee engagement.
Onboarding & Nesting Management: Structuring end-to-end training pipelines, setting Day-1 expectations, and conducting skills assessments.
1-on-1 Performance Coaching: Analyzing assessment data to identify knowledge gaps, conducting empathetic root-cause coaching, and driving remediation.
Training Needs Analysis (TNA) & SOPs: Auditing existing workflows, building step-by-step training manuals, and keeping process documentation up to date.
🛠️ TECH STACK & TOOLS
Collaboration: Google Workspace (Docs, Sheets, Slides, Forms, Drive), MS Office 365
Virtual Classrooms: Zoom, Microsoft Teams, Loom
Management: LMS Administration, Automated Spreadsheet Performance Dashboards
⏰ AVAILABILITY & WORK SETUP
Shift Alignment: Available for Australian Business Hours (AEST/AEDT Day Shift) or US Night Shift.
Hardware: High-spec setup (Ryzen 7, 32GB RAM) with backup power (UPS) and primary/secondary high-speed fiber internet.
