I am a dedicated and detail-oriented professional with nearly 4 years of experience in onboarding, recruitment support, and customer service. I have handled high-volume inbound and outbound calls, conducted applicant interviews, and assisted candidates throughout the hiring process using tools like Fountain and Google Sheets.
I also have knowledge and training in homecare scheduling, including coordinating caregiver schedules, managing shifts, and ensuring proper coverage to support daily operations. I understand the importance of accuracy, time management, and clear communication in scheduling.
Additionally, I have a strong customer service background from my experience with Expedia, where I assisted clients with bookings, cancellations, and coordination with partners.
I am highly organized, a strong communicator, and committed to providing efficient and reliable support. I am looking for a long-term opportunity where I can contribute my skills and grow with the company.