<!--[if !supportLists]-->·
<!--[endif]-->Advance PC proficiency
<!--[if !supportLists]-->·
<!--[endif]-->Desktop Engineering
<!--[if !supportLists]-->·
<!--[endif]-->Computer OS/Peripherals troubleshooting
<!--[if !supportLists]-->·
<!--[endif]-->Active Directory
<!--[if !supportLists]-->·
<!--[endif]-->Azure Active Directory
<!--[if !supportLists]-->·
<!--[endif]-->SCCM (Endpoint)
<!--[if !supportLists]-->·
<!--[endif]-->Handling Different PC Operating Systems ( Windows
7/8 and 10)
<!--[if !supportLists]-->·
<!--[endif]-->MSP (Managed Service
Provider)
<!--[if !supportLists]-->·
<!--[endif]-->RMM – Remote Management
Monitoring
<!--[if !supportLists]-->·
<!--[endif]-->Citrix/Vdaas
<!--[if !supportLists]-->·
<!--[endif]-->Visio/VPN (GP & Pulse)
<!--[if !supportLists]-->·
<!--[endif]-->Performing Hardware Software Installation (understanding
of deployment tools like SCCM)
<!--[if !supportLists]-->·
<!--[endif]-->Printer support
<!--[if !supportLists]-->·
<!--[endif]-->Field experience supporting a variety of technologies
and services
<!--[if !supportLists]-->·
<!--[endif]-->I.T. Ticketing System
<!--[if !supportLists]-->·
<!--[endif]-->FACS / Livevox
<!--[if !supportLists]-->·
<!--[endif]-->Manage SLA
<!--[if !supportLists]-->·
<!--[endif]-->Advanced technical abilities including solid
troubleshooting skills applicable to Windows, Apple, and virtual operating
systems
