I am a dedicated and hardworking individual with a diverse background spanning over 20 years:
Teaching Experience
From 2002 to 2015, I worked as a Preschool Assistant Teacher alongside missionary teams, teaching all basic subjects to young learners. Since December 2022 up to the present, I continue to tutor preschoolers, making lessons simple, fun, and easy to understand.
BPO & Customer Service
I have more than 5 years of experience handling different accounts:
Jan 2017 – Apr 2017: Credit Card Account
Jul 2017 – Feb 2019: Airline Account
Apr 2019 – Dec 2019: Telco Account
Support & Admin
From April 2020 to November 2022, I served as an Airbnb Resolution 1 & 2 Representative and Booking Assistant, managing reservations, responding to inquiries, and resolving guest concerns efficiently.
I can speak and understand English, and I am good in written English. I am patient, organized, and reliable. I have my own laptop, stable internet connection, and a quiet workspace. With more than 5 years of experience in the BPO industry, I follow instructions well, work efficiently, and am comfortable handling tasks independently. I am looking for roles focused on chat, email, or back-office tasks — no frequent phone calls required.
Available: Part-time | Can start immediately
Looking for: Remote Customer Service, Virtual Assistant, or Online Tutor positions