With over 7 years of experience as a freelancer, I have honed my skills in a variety of areas including data entry, data management, and SEO, while becoming proficient in web applications, e-commerce platforms, and WordPress. Throughout my career, I’ve gained expertise working on numerous projects, providing quality solutions and reliable results for clients.
My comprehensive background includes:
Core Skills and Experience:
• Data Entry & Management:
- Specialized in e-commerce product listings for eBay and Amazon, ensuring accurate and optimized product details.
- Expertise in data research, copy/pasting, data conversion, typing, and spreadsheet/Excel tasks.
• Web & E-commerce Platforms:
- Familiar with managing content on WordPress, and handling e-commerce websites to update and optimize listings.
- Knowledge of basic SEO practices to enhance online visibility and drive traffic.
• Microsoft Office & Google Suite:
- Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint), Apple iWork, and Google Docs for various data-related tasks and documentation.
• Customer Support & Communication:
- 6 months of experience in inbound call and chat support for Angi Ads, addressing customer inquiries, offering solutions, and ensuring customer satisfaction.
- Developed strong interpersonal and communication skills while assisting clients in a fast-paced environment.
• Leadership & Supervision:
- Over 3 years of experience as an Area Supervisor, managing and overseeing manpower, ensuring productivity and maintaining high standards.
- Responsible for issuing disciplinary actions, conducting employee evaluations, and monitoring absenteeism to optimize team performance and meet project goals.
• Healthcare Industry Experience:
- Encoder in the healthcare sector, responsible for setting patient appointments, updating laboratory records, and managing patient inquiries efficiently.
Why Choose Me?
- Strong attention to detail with a focus on delivering high-quality work and exceeding client expectations.
- A quick learner with a can-do attitude and adaptable to new tools, systems, and industry-specific requirements.
- Dedicated to delivering results within deadline and maintaining effective communication throughout the project.
I look forward to collaborating with you and delivering excellent results that align with your needs. Please feel free to reach out with any inquiries regarding my skills and services.
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