Lorsan Consumer Goods Trading
November 2021 – Present
General Manager
- Prepare and manage complete bidding documentation in compliance with client and regulatory requirements.
- Develop and issue Requests for Proposals (RFPs) and Requests for Quotations (RFQs) to prospective clients.Outsource products within the budget range of the capital per item
- Negotiate pricing, terms, and conditions with suppliers and clients to ensure cost efficiency and profitability.Prepare invoices of items delivered to client
- Coordinate, process, and monitor the timely delivery of goods to clients.
- Prepare and issue accurate invoices for delivered items and ensure proper documentation.
- Manage accounts receivable, including follow-ups and collection of client payments.
- Source and outsource products within approved capital and budget constraints per item.
Trust and Safety Associate for a US Social - Gaming App
- Monitor our player report system and resolve player reports. These reports may contain extremely sensitive content.
- Interact directly with players via our dedicated channels to help resolve reports
- Use CRM tools to respond to and resolve player reports
- Work closely with our Customer Support and Live-Operations team to resolve challenging guideline violations or implement new Trust & Safety policies
- Come up with feedback and suggestions on how to improve our Trust & Safety processes
- Identify possible abuse vectors in new features and come up with ways to mitigate or eliminate them
Content Moderation Associate ( Marketplace Quality ) for an E-Commerce platform
- Perform manual moderation functions for incoming ads
– community reports and pro-active initiatives
- Perform front-end QA checks for ads that have been posted
- Provide reports on front-end QA check findings to Lead
- Perform calibrations with Lead for updates on ad rejection policy and workflows
- Identify & prevent gamers from the platform
- Ability to use moderation systems in performing manual moderation & QA checks
- Analyze reports coming from MX Content Manager/MX Content Senior Associate in performing QA checks
- Provide feedback to MX Content Senior Associate Lead on ads being screened
- Train new hires
Community Forum Moderation
- Responsible for managing website content through a website content management system.
- Makes sure that all the posts for approval are being reviewed carefully before being posted in the forum- Resolves all reported comments or threads that might harm the community ( forum )
Advertising Operations Associate
- Responsible for uploading, editing, and publishing ads for a major global jobs board.
Data Collection Associate
- Responsible for the collection of target data as required in assigned projects or tasks
- Responsible for data researching of evidence or data submitted to prove that the data submitted is accurate
- Contact Collections projects that includes looking for the direct email and phone numbers of different people within a company or university
