I run projects and operations. Not just tasks, actual outcomes, the kind clients notice.
Over the past several years, I've delivered more than 100 projects with a 99% client satisfaction rate, working across pharmaceutical consulting, industrial trading, and executive support. My background started in regulatory pharmacy, so I bring a level of precision to my work that most operations people don't have. I check things twice. I catch errors before they become problems.
For six months straight, I ran operations for a UK-based pharmaceutical consulting firm without the client needing to check in once. I led a team of 10+ content analysts spread across the UK and the Philippines, built out risk management processes that cut project risks by 50%, and redesigned how the team handled stakeholder engagement, which pushed customer satisfaction up 20%. I also rebuilt a messy process from the ground up and dropped our error rate by 25%.
Before that, I was the executive assistant for an industrial gas company, where I managed a $1 million medical oxygen delivery project to government hospitals, ran the company's social media and branding, and improved operational efficiency by 98% through better workflows.
I like fixing things that don't work yet. If your team needs someone who can walk into a disorganized process and hand back a documented, working system, that's where I add the most value.
Want to hop on a call and see if I'm a fit for your team?
Tools I use daily: Google Workspace, Microsoft Office, Slack, Hubstaff Tasks, Claude, Gemini,
Otter.ai, Canva, Box, ShareFile.
