GENERAL VIRTUAL ASSISTANT | ADMIN SUPPORT | CRM | RESEARCH | OPERATIONS
Overwhelmed with repetitive tasks, admin work, and things that keep piling up? Let me take them off your plate.
I’m Shen, a General Virtual Assistant with 5+ years of experience supporting businesses with administrative, operational, research, CRM, and marketing-related tasks.
I understand that as a business owner, your time is better spent growing your business—not updating spreadsheets, organizing files, managing your inbox, researching information, or keeping track of countless small tasks.
That’s where I come in.
I’m organized, detail-oriented, dependable, and comfortable working independently. I can quickly learn your systems and processes and take ownership of the day-to-day tasks that keep your business running smoothly.
HERE’S HOW I CAN HELP:
Administrative & Operations Support
* Data entry and spreadsheet management
* Email and inbox management
* Calendar and appointment scheduling
* File and document organization
* Task and workflow management
* Reports and record maintenance
CRM & Lead Management
* CRM data entry and cleanup
* Lead research and list building
* Customer record management
* Lead tracking and follow-ups
* Database management
* Pipedrive, GoHighLevel, and HubSpot
Research & Business Support
* Online research
* Competitor and market research
* Lead generation
* Data collection and organization
* Research summaries and reports
Marketing & Social Media Support
* Social media scheduling and management
* Content organization
* Canva graphics and basic design
* Facebook/Meta Ads support
* Marketing materials and content support
TOOLS I’M FAMILIAR WITH:
Google Workspace, Microsoft Office, Canva, Pipedrive, GoHighLevel, HubSpot, Meta Ads Manager, Trello, Asana, Slack, -----------, Dropbox, ClickFunnels, ChatGPT, Gemini, and other AI tools.
WHY WORK WITH ME?
* 5+ years of Virtual Assistant experience
* Detail-oriented and highly organized
* Comfortable with repetitive and process-driven tasks
* Quick to learn new tools and workflows
* Able to work independently with minimal supervision
* Reliable with deadlines and follow-through
* Focused on accuracy, consistency, and getting things done
I’m not here to simply complete a checklist. My goal is to become a reliable part of your team—someone you can trust to handle the details, keep things organized, and make sure tasks get done.
If you’re looking for a dependable General Virtual Assistant who can take routine work off your plate and help keep your business organized, I’d love to hear from you.
Send me a message and let’s discuss how I can support your business.
