Hi! I’m Rodrigo, a detail-oriented Medical Administrative and Operations Support Specialist with over 3 years of experience supporting clients remotely.
I specialize in structured, non-voice work such as clinical documentation, billing QA review, data validation, and administrative support. I have hands-on experience working with EMR systems and high-volume data, ensuring accuracy, organization, and consistency across workflows.
In addition to healthcare support, I also handle general administrative tasks including calendar management, email coordination, file organization, data entry, and research. I’ve supported small businesses with e-commerce operations on Shopee and TikTok, helping maintain organized listings and backend processes.
I’m known for being reliable, highly organized, and able to quickly adapt to new systems and workflows while maintaining attention to detail.
Tools & Systems I work with include:
• Google Workspace (including Admin-level account management)
• Microsoft Excel & Google Sheets
• EMR Systems (Tebra/Kareo, SigmaCare, PointClickCare)
• Healthmonix (MIPS Reporting)
• Slack, WhatsApp, Telegram
• Canva
• Time tracking tools (Toggl Track, Clockify)
I’m currently studying Python as part of my long-term goal to grow into more technical and system-based roles.
I’m ready to support your team remotely, whether part-time or full-time, and contribute to organized, accurate, and efficient operations.