17 years experience as IT Manager, experienced MSP System Engineer. Support/solve end users computer problems successfully.
Support Systems: Windows 11, MAC OS , Microsoft Office 2016/ Office 365 administrator support, Cloud Computing, Microsoft Azure, Google Works, DATTO Remote Support .
Qualifications:
CompTIA A+ Certified IT Professional with hands-on experience in hardware troubleshooting, OS deployment, and customer technical support, Hardware troubleshooting, Windows/macOS/Linux support, network configuration, and customer service.
CCNAx Training – Advance Router and Switching
• Switchport VLAN configuration, creation.
• Switchport Trunk configuration
• Switch Management routing protocols
• Cisco Switch Backup/Restoration
• Updates VLAN
• Switchport Configuration
MCSE Training
• Manage ESXi Host VMware and Cloud Servers
• Administer Windows cloud and on-premises servers
Verified