Certified Industrial Engineer and Licensed Associate ASEAN Engineer with 10 years of experience in Operations Management, Business Process Analysis, and Continuous Improvement across maritime, logistics, consulting, and corporate environments.
Experienced in end-to-end vessel operations, procurement coordination, supplier management, budget control, KPI development, and operational optimization. Strong background in business process redesign, SOP development, system implementation, and ISO standards (9001, 22301, 27001) compliance.
Proven ability to integrate operations and process improvement through cross-functional collaboration, workflow optimization, and delivery of cost-efficient, scalable operational solutions.
While I may not have direct experience as a Virtual Assistant, my background in process improvement, business process analysis, and account management has equipped me with relevant skills for the role. I am adept at managing schedules, coordinating communications, handling
email correspondence, and utilizing tools such as Google Workspace, Trello, and Salesforce. In previous roles, I have streamlined workflows, enhanced efficiency, and ensured timely task completion. I am eager to apply my expertise and proactive approach to a Virtual Assistant position.
Skills and Tasks:Administrative Support: Proficient in managing schedules, organizing meetings, and handling
email correspondence.Report Preparation: Experienced in preparing comprehensive reports and maintaining CRM systems.Project Management: Skilled in overseeing projects, creating Standard Operating Procedures (SOPs), and coordinating with teams to ensure seamless workflows.Additional Support: Capable of conducting research, arranging travel, and performing basic social media
management.My focus is on being organized, efficient, and proactive in supporting clients' needs.
