* 10+ years experience in the BPO industry
* 5+ years of work experience in client-facing, account management, or analyst roles in industries including private equity deals research, recruiting other professional services, or start-up environments.
* With a strong can-do attitude and track record of business growth/turnaround
* Demonstrates commercial acumen and interest in operations management
* Passion for problem-solving in a client servicing role
* Successful track record working in a fast-paced, team environment
* Ability to multi-task and prioritize activities effectively, while ensuring a high level of accuracy and attention to detail
* Proven ability to manage and motivate a team of client service professionals
* Ability and initiative to handle increasing responsibility over time
* Outstanding communication skills (oral and written) and ability to proactively engage with senior professionals
Skills:
Private Equity & Venture Capital Deals Web Research
Team Management
Project Management
Quality Improvement
Process Improvement
Data Analysis
Six Sigma
Root Cause Analysis
Spreadsheets (Excel/Google Sheets)
Keyboarding (Touch-typist)
Shorthand Transcription (Stenography)
Experience:
Web Researcher - (Nov. 2021 - Present)
Venture Capital, Private Equity, and M&A Deals Research
Responsible for managing critical data processes and ensuring the accuracy and timely delivery of vital data
Manager/Team Leader - Preqin (Feb. 2016 - Nov. 2021)
Venture Capital and Private Equity Deals Research - Responsible for overseeing all operations activities of the Venture Capital, Private Equity, and Private Debt deals research teams.
Verified