Carlos

General VA | Technical Support | Customer Support | Case Management | Email & Chat | Appointment Setter

Verified

With Timeproof

Overview

Video Introduction

Looking for Part-time work (6 hours/day) at $3.97/hour ($524.16/month)

Educational Degree

Associates degree

Availability

Part-time

Portfolio / Website

https://carloscunanan.my.canva.site/vaportfolio2026

Top Skills

Chat SupportTechnical SupportPersonal Assistant

Last Active

July 3rd, 2026 (19 days ago)

Member Since

April 13th, 2020

"I have one of the best VAs I've had in a long time...she's been amazing"

Davonna Willis

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About

- ** 14+ Years Customer Service & Technical Support BPO Experience **
- CRM & Ticketing Expert
- Phone, Chat, Email & Messaging Support
- Case Management Specialist
- Product & Desktop Support
- Network, Hardware & Software Troubleshooting
- Upselling & Cross-Selling
- Retention & Escalation Management
- Provisioning & Activation
- Ticket Queue Optimization

** General VA **
- Email & Inbox Managment
- Calendar & Appointment Scheduling
- File Organization & Database Updates
- Data Entry
- Practical AI Workflow Automation
- Cloud CRM & Business Tools
- Cloud Email & Collaborationt
- Productivity & Data Management