I am an IT professional based in Antipolo, Philippines with over five years of experience in application support, systems coordination, QA testing, and data analysis. I have worked with World Vision International handling end-to-end IT support responsibilities including database release coordination, incident management, access request handling, change management, and SQL reporting using Power BI and Azure DevOps.
I also have experience as a chat support representative handling Rockstar Games customer queries through -----------, where I resolved in-game issues, processed account changes, and reported bugs to the development team.
Beyond IT, I have freelance experience as a virtual assistant managing bookkeeping in QuickBooks, building automation workflows using Make, creating content using Canva and CapCut, and handling business documentation and reporting for Airbnb and Virtual F1 Racing operations.
I hold a degree in Banking and Finance from Our Lady of Fatima University Antipolo, which gives me a strong foundation in analytical thinking, financial reporting, and business operations.
I am dependable, detail-oriented, and comfortable working independently with minimal supervision. I communicate clearly in English and I am used to working with tools and teams remotely.
What I can help you with:
IT support and troubleshooting, helpdesk assistance, SQL data extraction and reporting, Power BI dashboards, QA testing, project coordination, bookkeeping in QuickBooks, workflow automation, virtual assistance, and content creation.
Available: Full time or Part time | Open to long term engagement
Verified
