Experienced Customer Service Professional with a strong background in healthcare administration and patient coordination. Since 2016, I have worked in customer service roles that strengthened my communication, problem-solving, and client-support skills. I also have hands-on experience as a Medical Receptionist, working directly with both primary care and specialist providers to manage appointment scheduling, insurance verification, and patient inquiries.
Skilled in handling high-volume calls, organizing medical documents, managing faxes, and ensuring accurate and timely scheduling. I am detail-oriented, adaptable, and committed to providing excellent customer service to patients, providers, and healthcare staff. My combined experience in customer support and medical office operations allows me to deliver efficient, compassionate, and reliable service in fast-paced environments.
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