Customer Support Expert | Trained AU Real Estate VA | Copywriter
I support real estate agencies by managing administrative, communication, and backend tasks so property managers can focus on clients, not paperwork. Trained in Australian real estate workflows, I assist with applications, arrears, lease renewals, RCMA preparation, and tenancy support.
Why Hire Me?
Proven Performance: Recognized as a Top Employee and a consistent QA Top Scorer for technical accuracy and service quality in previous roles.
Specialized Training: Hands-on knowledge of PropertyMe, Reapit, and CoreLogic (RP Data).
Reliability: A proactive mindset with 100% focus on data integrity and professional delivery.
What I Do
AU Real Estate Support: Applications processing, CMA, arrears, and state-by-state tenancy workflows.
Customer & Technical Support: Expert in Zendesk & HubSpot; resolving complex inquiries via email, chat, and phone.
Social Media & Copywriting: Strategy, content planning, and clear, audience-focused messaging.
Virtual Assistance: Task coordination (ClickUp/Asana), scheduling, and administrative organization.