Hello, Hola, Ciao
My Name is Mike. I am a results-driven Virtual Assistant with over 8 years of experience bridging the gap between high-level corporate operations and fast-paced E-commerce management. With a Bachelor’s Degree in Computer Science, I bring a technical, systems-oriented approach to every role—whether I am managing a Shopify storefront, reconciling financial data, or streamlining executive workflows.
My background is unique: I have mastered the "big picture" discipline required by global firms like JP Morgan Chase and Barclays Bank, and I have successfully applied that same precision to scale independent brands. I specialize in turning chaotic inboxes and unorganized data into streamlined, automated systems that save time and increase revenue.
Core Expertise
E-commerce Management: Certified Shopify and Amazon Store Specialist. Experienced in product listing optimization, inventory management, and keyword research that drives traffic.
Executive Support: Expert-level calendar management, email triage (UK/US English), and proactive schedule coordination to protect leadership focus time.
Operations & Finance: Data reconciliation, and maintaining complex SOPs. I ensure your records are audit-ready and your data is accurate.
Customer Experience: High-level support with a focus on retention. I have a proven track record of maintaining 95%+ satisfaction ratings while handling refunds, replacements, and complex inquiries.
Key Technical Skills
Platforms: Shopify, Amazon Seller Central, Microsoft Access, Alteryx and Go High Level.
Tools: Google Workspace, Microsoft Office (Advanced Excel), CRM systems, Slack, Zoo-----------et.
Soft Skills: Native-level fluency in UK/US English, analytical problem-solving, and the ability to work autonomously in a fast-paced startup environment.
Why Hire Me?
I am not just a task-taker; I am a partner in your business growth. Because of my technical background, I don’t just follow instructions—I look for ways to improve your current processes. I am highly disciplined, reliable, and based in the Philippines with a fully equipped, distraction-free remote workstation.
Lets grow together-Mike
