A licensed and experienced healthcare professional with a strong background in customer service, operations supervision, and virtual assistance. With a Bachelor of Science in Nursing and extensive experience in both clinical support and BPO environments, I bring a unique blend of medical knowledge and customer-focused skills. I’ve held roles ranging from Technical Support Representative to Operations Supervisor and currently work as a Healthcare Virtual Assistant, where I provide comprehensive administrative support to medical providers.Known for being highly adaptable, detail-oriented, and driven by continuous growth, I excel in fast-paced environments that require multitasking, problem-solving, and excellent communication. I am proficient in EHR systems, Microsoft 365, cloud tools, and various CRM platforms, with a solid grasp of HIPAA regulations and medical terminology. I’m passionate about helping others and consistently aim to exceed expectations—whether by supporting a team, assisting patients, or enhancing operational efficiency.
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