Detail-oriented Virtual Assistant with 4+ years of experience supporting U.S.-based healthcare teams in insurance verification, patient coordination, and administrative operations. Skilled in EMR/EHR management, appointment scheduling, and maintaining HIPAA-compliant records in fast-paced environments. Improved workflow efficiency by resolving discrepancies and ensuring accurate documentation across high-volume tasks. Proficient in Google Workspace, CRM tools, and softphone systems, delivering reliable and organized remote support.
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