With over 4 years of hand-on experience in the hotel Industry, I am dedicated to delivering exceptional customer service and ensuring every guest enjoys a positive experience. My proficiency extends to key hotel reservation platform including Opera and RMS, where I excel in calculating Revenue per available room, Average Daily rate, and occupancy for both accommodation and short term rental. I am adept at managing reservations from leading Online Travel Agencies such as ----------- and Agoda, ensuring seamless bookings and optimal guest satisfaction. My quick learner ability, coupled with excellent communication skills and a positive attitude, makes me a valuable asset to any team. In addition to my hospitality expertise, I bring experience as a remote Medical Ambassador, demonstrating my versatility and ability to thrive in dynamic environments. I am confident in my capability to provide outstanding service and contribute to the success of your team.