Virtual Assistant | Shopify Store Support | Customer Service | E-commerce Operations
I’m a dedicated and detail-oriented Virtual Assistant with experience in customer service, Shopify store support, and e-commerce operations. I’ve assisted with product uploads, catalog and collection setup, order tracking, and customer inquiries, while also supporting general admin tasks to keep businesses running smoothly.
I also have experience as a Customer Service Representative (BPO) handling calls, chats, and emails, which strengthened my communication, problem-solving, and multitasking skills. I’m quick to learn new tools, flexible to adapt to new skills, and committed to helping businesses grow.
I’m currently seeking a part-time role with the potential to grow, and I’m also open to a bookkeeping internship to apply my training and gain practical experience.
Skills & Expertise
E-Commerce & Store Management
- Shopify backend management, product listing & optimization
- Inventory tracking, collection setup, and order processing
Customer Support
- Email & chat support, order issue resolution
- Customer-first communication
Marketing & Growth Support
- Basic SEO for product listings
Administrative Support
- Google Workspace (Docs, Sheets, Drive)
- Supplier/vendor coordination
- Data entry & file organization
Tech & Tools
- Shopify
- Google Workspace (Docs, Sheets, Drive, Calendar)
- Canva
- Trello, Asana, ClickUp
- Grammarly
- Zoom, Slack, Microsoft Teams, Google Meet
- Dropbox
- CapCut
- ChatGPT / AI tools
Soft Skills
- Detail-oriented, tech-savvy, and organized
- Strong communication & problem-solving skills
- Adaptable, proactive, and able to work independently
- Easily trainable and flexible to learn new tools and skills
I’m reliable, easy to work with, and committed to long-term collaboration.
Verified
