Welcome to my profile!
With 5+ years of freelancing experience, I’ve earned and consistently receive positive client reviews for my expertise, dependability, and results-driven approach. I specialize in Business Operations in eCommerce services, Amazon account management, Shopify store management, virtual assistant services, making me a versatile and highly skilled freelancer focused on business growth and success.
In Progress Upskill: Google Ads, Media Buying (Meta Ads), Data
My Expertise:
Business Operations Experience:
- SOP Creation, Optimization, and Updating
- Collaboration with Executives for business expansion and decision
- Problem-Solving Skills for a smooth work flow
Amazon & Shopify Account Management Experience:
- Managed and optimized Amazon Seller Central and Shopify accounts,
- Product launching and product listing optimization (SEO Ranking and Keyword Ranking)
- PPC campaign creation and management (ACOS, TACOS, ROAS, CTR, CRO optimization)
- Supply Chain Management / Inventory Management includes bulk listing uploads, inventory updates, FBA Shipments to - Amazon warehouses and 3PL inventory coordination.
- Order Management (FBA and FBM)
- Customer Service Management (B2C and B2B)
- Account Health Issue Resolution / Case Resolution (Listing Issue, Compliance, Performance - -- Issue, and Account Deactivation)
- Data Reporting and Analysis
Team Onboarding and Training & Leadership Experience:
- Team Onboarding and Training
- Department / Team Task Delegation
- KPI Creation and Monitoring
- Team Coaching
Diverse Virtual Assistance Skills
- Customer Service Support
- Social Media Management
- Dropshipping
- Web Research
- Data Entry
- Sourcing and Recruitment
- Email Management
- Travel Management
- Bookeeping using XERO and Quickbooks
- Short Term Rental Management (Airbnb)
- Data Analysis using PowerBI, Microsoft Excel, MySQL
Customer Relationship Management (CRM) Expertise:
- Customer Relationship Building / Retention
- CRM Workflow creation and integration (Go High Level / GHL Automation)
I'm a rapid learner with strong adaptability, dedicated to delivering exceptional, high-quality results. Thrive in fast-paced, dynamic environments, consistently seeking new challenges to foster business growth and success. Focused on continuous professional development and achieving impactful, results-oriented outcomes.
Let’s Collaborate!
Dedicated to helping businesses grow, optimize, and streamline operations with specialized expertise. Offering services as an Amazon Account Manager, Shopify Expert, Business Operations Specialist, and a high-level Virtual Assistant, ready to drive efficiency and success across various business functions.
Let’s build and scale your business together
