Linux/Unix & Windows Administration – Strong knowledge and hands-on experience in both Linux and Windows systems administration. Proficient in Active Directory (AD), Group Policy Objects (GPO), DHCP, DNS, NTP, Filesystems, and WSUS. Skilled in installing, configuring, troubleshooting, and maintaining servers, domains, and enterprise applications.
User & Access Management – Expertise in managing user accounts, security groups, and permissions across Linux and Windows environments, ensuring secure and structured access control.
Automation & Scripting – Experienced in automating administrative tasks using Bash scripts, PowerShell, and other tools to improve efficiency and reduce manual overhead.
Cloud & Virtualization – Practical experience with AWS, Azure, and VMware for both on-premise and cloud-hosted infrastructures. Trained in OpenShift Administration, with exposure to container orchestration and deployment of scalable applications.
Infrastructure & Security Management – Proficient in patch management, compliance enforcement, system hardening, log analysis, and implementing layered security measures to protect systems and data. Skilled in backup/recovery strategies and ensuring business continuity.
Monitoring & Performance Optimization – Adept at monitoring system health, analyzing performance, and resolving hardware/software issues in structured, efficient ways.
ITIL Process Knowledge – Knowledgeable in ITIL practices such as i-----------, problem, and change management, enabling structured and reliable IT service delivery.
Collaboration & Leadership – Experienced in leading and mentoring a small technical team, coordinating with cross-functional teams, and delivering secure, stable IT solutions.
Problem-Solving & Adaptability – Proven ability to troubleshoot and resolve issues under pressure while adapting to evolving business and technical challenges.
Communication & Documentation – Strong at documenting system configurations, procedures, and resolutions, while effectively communicating with stakeholders and end-users.
