I have been in the BPO Industries for 5 years and I have the knowledge, skills, and experience and most importantly, I am more than willing to learn and improve. I specialize in handling quality audits, reports, process recommendations, people management and coaching sessions. I make sure that the product and services are beneficial to both clients, customers, and employees and also, I am capable of doing the task at the highest possible quality.
I have enough experience in Quality Management, business insights, business forecasts and process development. Handled a total of 15 people under my span with 3 or more supervisors who roles up to me. Facilitating tea-----------etings, business reviews, Calibration sessions, and spear-heading business projects.
