High-performing Virtual Assistant with nearly 3 years of remote experience and over 2 years in the BPO industry. Skilled in sales support, customer service, collections, and financial and insurance accounts. Experienced in appointment setting, cold calling, data entry, telemarketing, CRM management, email and calendar coordination, client follow-ups, document management, and data analysis. Known for optimizing workflows, improving response rates, and maintaining organized systems to boost productivity. Adaptable, tech-savvy, and able to work independently while delivering efficient, high-quality results.
