-Provides support and troubleshooting mobile devices like IOS and Android -Assist and supporting Cisco Tele-presence /softphone /VC (video conference)
-Provides 2.5 level support via remote -Installations and troubleshooting of internal applications. -creation and troubleshooting of virtual machines for the following locations like EMEA, ASIA PAC , US -Have knowledge with AD azure , sharepoint , and onedrive -also provides support for the following applications , like MS OFFICE 365 , Onedrive
