E-commerce Operations Manager | Marketplace Growth Expert | AI Automation Specialist
With 8+ years of experience supporting global businesses, I help founders streamline operations, automate repetitive tasks, and scale their e-commerce brands.
I specialize in combining AI, automation, and operational excellence to help businesses save time, reduce costs, and improve efficiency.
I have extensive experience supporting businesses across Amazon, Walmart, eBay, Target, Shopify, and other marketplaces while managing operations, logistics, advertising, customer support, and project execution.
Core Expertise
AI & Automation
• Workflow Automation (n8n, -----------, Zapier)
• AI Prompt Engineering
• Business Process Automation
• CRM & Email Automation
• SOP Development & Documentation
• AI-Assisted Content Creation
• Process Optimization
E-commerce & Marketplace Management
• Amazon Seller Central
• Walmart Marketplace
• eBay
• Target Plus
• Shopify
• Catalog Management & Troubleshooting
• Product Listing Creation & Optimization
• Inventory & Order Management
• Marketplace Expansion Support
Advertising & Growth
• Amazon PPC
• Walmart Ads
• Google Ads
• Keyword Research
• Competitor Analysis
• Campaign Optimization
• Performance Reporting
Operations & Logistics
• Freight Coordination
• FBA & FBM Operations
• Inventory Planning
• ShipStation
• Customs & Broker Coordination
• 3PL Management
• SOP Creation
• Operations Improvement
Project Management
• ClickUp
• Asana
• -----------
• Notion
• Team Coordination
• Recruitment & Onboarding
• Client Onboarding
• Calendar Management
Tools & Platforms
Amazon Seller Central | Walmart Seller Center | Shopify | Helium 10 | Jungle Scout | Sellerboard | ChatGPT | Claude | Gemini | n8n | ----------- | Zapier | Google Analytics | HubSpot | Zendesk | Freshdesk | ClickUp | Asana | ----------- | Notion | Canva | WordPress
Why Clients Work With Me
- Strong operations and systems mindset
- Highly analytical and detail-oriented
- Excellent communication skills
- Proven experience working with founders and executive teams
- Experienced in scaling e-commerce businesses
- Able to build systems, SOPs, and automation workflows
If you're looking for someone who can go beyond traditional VA work and help improve your operations through systems and automation, I'd love to discuss how I can support your business.
