PROFESSIONALSUMMARY:
• Electronics Engineer
• Good problem solving and analytical skills.
• Desires to work and maintain good quality outputs, continuous
learning and improvement.
• Experience in production support, troubleshooting, tracking/bug
fixing and performance tuning of objects.
• Adept in debugging, program analysis and solution implementation.
• Understand and translate functional specifications into SAP
technical specifications.
• Drive resolutions that aim to resolve diverse and complex issues.
• Performs ticket resolution using IT service ticket management system – ServiceNow tool and complies with the Service Line
Agreement (SLA) of the ticket
Verified
