Virtual Assistant | Admin & Customer Support | Payments Experience | US Client Experience

• Payments & Escalations Specialist | Virtual Assistant | Customer Support | Admin

• 10+ years client-facing experience (3+ years remote, US clients)

• Versatile and dependable — I adapt to what your business needs, from resolving disputes to keeping your day-to-day running smoothly

Here’s how I can help you:

• Payment Dispute Resolution & Escalation Management

• Customer Support (Phone/Chat/Email)

• Virtual Assistance & Admin Support

• Data Entry & Reporting (Excel: VLOOKUP, IF, Pivot Tables)

• CRM Management (Salesforce, Five9)

• Social Media Management (Canva, CapCut)

• Email Management

Seems like a good fit for your team?

• Send me a personalized message and let’s discuss how I can help, or schedule a quick call to see if we’re the right fit.

Extremely knowledgeable when it comes to:

• Microsoft Office Suite
• Google Workspace
• Slack
• Dropbox
• Canva
• CapCut
• Salesforce
• Five9

Currently expanding my skills in: HubSpot, Notion