I specialize in short-term rental operations and administrative support for U.S.-based business owners and property management teams.
With over 2 years of experience in the short-term rental industry and 8+ years in customer service and admin roles, I’ve supported portfolios ranging from 37 to 110+ properties across Airbnb, VRBO, and ----------- using Guesty.
In short-term rentals, I handle:
• Guest communication (Airbnb, VRBO, -----------)
• Reservation & calendar management
• Payment verification & issue resolution
• Cleaner & maintenance coordination
• Reviewing turnover reports & flagging damages
• Breezeway task tracking & documentation
On the administrative side, I provide:
• Inbox and email management
• Scheduling and calendar coordination
• CRM updates and workflow tracking
• Data entry and documentation
• Follow-ups and general operational support
I’m comfortable working in fast-paced environments, following structured SOPs, and maintaining organized communication across teams.
Open to full-time roles in short-term rental operations, email support, or administrative coordination.