Experienced Ecommerce Brand Strategist with expertise in Amazon, Shopify, Walmart Marketplace, WooCommerce, and multichannel ecommerce operations. Specialized in marketplace growth, SEO optimization, product catalog management, brand strategy, account health monitoring, PPC support, and conversion optimization.
I help ecommerce brands improve visibility, streamline backend operations, optimize listings, and increase marketplace performance through data-driven strategies and operational excellence.
Key Expertise:
• Amazon Seller Central Management
• Shopify Backend Operations
• Walmart Marketplace Management
• Ecommerce SEO & Listing Optimization
• Amazon PPC & Marketplace Advertising Support
• Product Catalog Management (UPC, SKU, Variants, Metafields)
• Product Audits & Backend Data Cleanup
• Revenue Analysis & Sales Reporting
• Brand Registry Support
• Product Migration & Marketplace Expansion
• Conversion Rate Optimization
• Customer Experience & Account Health Monitoring
• Inventory & Catalog Organization
• E-commerce Operations Management
• Strategic Brand Growth
Marketplace Experience:
Amazon | Shopify | Walmart | WooCommerce | Target+ | Faire | Bulletin | Hearst Channel Mirakl | TV Segment Commerce
Professional Experience
E-commerce Brand Strategist
• Managed marketplace operations across multiple ecommerce platforms
• Conducted SEO optimization to improve discoverability and conversion performance
• Monitored account health metrics and implemented corrective actions
• Performed revenue analysis and developed growth recommendations
• Managed listing optimization, catalog accuracy, and marketplace compliance
• Collaborated with US-based teams to improve operational efficiency and brand growth
• Supported PPC initiatives and marketplace advertising optimization
E-commerce Account Manager
Amazon | Shopify | Walmart
• Managed ecommerce seller accounts and marketplace operations
• Conducted listing audits and optimization initiatives
• Handled account migrations and brand acquisition onboarding
• Built marketplace growth strategies based on analytics and performance insights
• Coordinated with internal and offshore teams to resolve operational issues
• Improved customer experience processes and account performance
Customer Operations & Leadership Experience
9+ years of experience in BPO operations, customer service leadership, project management, and client relationship management.
Leadership experience includes:
• Team supervision and coaching
• Customer service operations
• Project coordination
• Client communication management
• Process improvement initiatives
• KPI monitoring and performance management
Strengths:
• Detail-oriented and highly organized
• Strong analytical thinking
• Fast learner and adaptable professional
• Process-driven and results-oriented
• Excellent communication and collaboration skills
Verified
