Hi, I'm Phixie! A remote inside sales specialist with three years of experience turning cold outreach into real, booked results, and a BS in Nursing that gives me a real footing in patient and healthcare terminology.
What I bring to sales:
- Managed the full sales cycle from first inquiry to close — qualifying leads, handling objections, and booking appointments without letting inquiries go cold
- Ranked Top 3 among all agents for booked appointments at a US-based home services company, driven by proactive outreach via phone, email, and online inquiries
- Handled high call volumes consistently — 20-50+ calls per shift — while keeping every conversation personal, not rushed
- Guided clients through insurance applications, coverage decisions, and renewals, translating detailed product information into decisions people felt confident making
- Coordinated with internal teams (project management, scheduling) to ensure accurate handoff of customer specifications after close
Tools I work in:
- GoHighLevel (GHL) — hands-on, used daily to run full pipelines from lead to close
- Service Titan — hands-on, used for job tracking and installation scheduling
- HubSpot & Salesforce — familiar, comfortable navigating and picking up quickly
- Google Workspace & Microsoft Office — daily use for tracking, reporting, and client communication
Got a lead going cold, a pipeline that needs follow-through, or a front desk that needs someone comfortable with both patients and process? Let's talk — I'll take it from inquiry to close.