I am a detail-oriented and results-driven Marketplace Operations Specialist with experience supporting e-commerce brands across TikTok Shop, Amazon, Walmart Marketplace, Shopify, and other online platforms. I specialize in creator and affiliate management, marketplace operations, product listings, inventory monitoring, customer support, and administrative tasks that help businesses grow efficiently.
My experience includes recruiting and managing creators, coordinating product seeding, tracking campaign performance, optimizing TikTok Shop affiliate programs, maintaining product catalogs, processing orders, handling support tickets, and analyzing marketplace performance to improve sales and operational efficiency.
Before transitioning into e-commerce, I spent several years in customer service supporting US healthcare and insurance accounts. This strengthened my communication, problem-solving, and relationship management skills, allowing me to work effectively with customers, creators, suppliers, and cross-functional teams.
*** Skills & Expertise ***
* TikTok Shop Management
* Creator & Affiliate Outreach
* Influencer Relationship Management
* Marketplace Operations
* Amazon Seller Central
* Walmart Marketplace
* Shopify
* Product Listing & Optimization
* Inventory & Order Management
* Campaign Performance Tracking
* Data Entry & Administrative Support
* Customer Support (Email, Chat & Phone)
* Google Workspace & Microsoft Office
* Canva
* AI Productivity Tools (ChatGPT and similar tools)
*** Why Work With Me? ***
* Strong attention to detail and organization
* Excellent written and verbal English communication
* Quick learner who adapts to new platforms and processes
* Reliable, proactive, and deadline-driven
* Experienced working remotely with US-based clients and international teams
* Committed to delivering accurate, high-quality work with minimal supervision
I am always eager to learn new systems, improve processes, and contribute to the growth of the businesses I support. Whether it's managing creators, optimizing marketplace operations, or providing outstanding customer support, I take pride in producing results that make a meaningful impact.
