I help busy business owners stay organized. I manage projects, coordinate schedules, keep documentation updated, and make sure day-to-day operations run smoothly.
I have 4+ years of experience in customer service, administrative support, and project coordination in BPO, freelance, and construction settings. Once expectations are clear, I can work independently and build simple systems that help you stay on top of tasks and deadlines.
My skills include:
- Administrative & virtual assistance
- Project coordination & task tracking
- Calendar & email management
- CRM management (Salesforce)
- Customer support (voice, email, live chat)
- Construction estimating support & material take-offs (PlanSwift)
- Documentation & process organization
- Google Workspace & Microsoft Office
- Basic website management (Carrd, -----------)
- Canva for presentations and marketing materials
In my current freelance role, I manage project timelines, tracking dashboards, client communication, and digital file organization. I also built a portfolio website and tracking system to monitor deadlines and project progress more easily.
I enjoy bringing structure to busy workflows and making sure nothing is missed. If you need organized, reliable, and proactive support for your business, I’d be happy to help.
