Versatile Virtual Assistant and Customer Support Professional with 13+ years of customer-service experience and 3+ years of direct U.S.-based Virtual Assistant experience. Strong background in Accounts Receivable, collections, outbound calling, CRM administration, payment reconciliation, customer support, financial documentation, and remote administrative assistance. Also brings 3 years of recent Australian work experience, demonstrating adaptability to international business standards, accuracy, professionalism, and strong customer communication.
