Dedicated BPO industry professional (with 18 plus years of experience) with demonstrated strengths in customer service, technical support, as well as problem solving. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals, as a long-time trainer, facilitator and leader.A tech savvy person who is proficient in various tools such as Excel, Powerpoint, Outlook, and can manage websites, troubleshooting computer and Windows Operating systems, and has vast experience working with different customers remotely around the world.
