Account Manager with 5+ years of experience in logistics, fulfillment operations, customer service, and client relationship management. Proven ability to manage client accounts, resolve operational challenges, coordinate cross-functional teams, and deliver exceptional customer experiences in fast-paced environments. Experienced in order management, claims resolution, performance reporting, process improvement, and warehouse operations. Skilled in Power BI, Microsoft Excel, CartRover, WMS platforms, Google Workspace, and Microsoft 365. Recognized for building strong client relationships, driving operational efficiency, and supporting scalable fulfillment operations.
